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It Took The Involvement of KRA for Skrill to Verify My Account!

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Verifying your skrill account can be the most stressful task that you ever have to do online.

Especially if you just made a huge deposit to your account – which was gladly accepted — only to be told that you no longer have freedom with your account and money.

At least until you verify your skrill account.

Skrill account verification is done by uploading either of these documents online via your skrill dashboard: –

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  • Utility bills (for heating, electricity, water, cable, landline telephone, sewer, gas, etc.),
  • An original printed statement from your financial institution (bank, credit/debit card, mortgage, insurance, investments – please note that we do not accept statements from purely online financial institutions),
  • A signed and stamped letter from your financial institution confirming your account with them, your address, and your full name,
  • Any government-issued correspondence (including tax documents, court documents),
  • Your valid identity document, as long as it contains the address registered on your Skrill account.

But uploading the documents isn’t even the difficult part; it’s quick. Click to apply for Skrill Account

Stress settles in when you have scanned and sent utility bills; sent bank statements, uploaded a signed and stamped letter from your bank confirming that you own your local bank account.

Or worst,

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Send them your government-issued identity documents and they still insist that they can’t verify your identity.

Then you wonder, what the f**k?

Do these people want me in person in London to verify my identity?

Because what else can you send them to be verified if you have exhausted their list of verification options and they still insist you verify your account?

Let’s just be honest,

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What else can guarantee your Skrill verification if your government-issued passport won’t!

In a quest to answer this question and more – after my account verification documents were rejected almost 10 times; I tried this confidential document and it worked…. continue reading

Read: More Posts 

Skrill verification - Verify My Account

Your Skrill Account Won’t Be Verified if: –

  • The uploaded documents don’t contain the address registered on your skrill account
  • The statements are perceived not to be original – this happens when the original documents are printed in black and white – upload colored documents and they might be approved first.
  • Most transactions on your bank statements are Mpesa transactions – skrill does not accept statements from purely online financial institutions hence their reason to reject statements with more Mpesa deposits than direct bank deposits and withdrawals.
  • The date shown on your documents is past 90 days

What Skrill Needs to Verify Your Account.

These are some of the requirements to check before uploading documents.

Match them and you will be verified in less than 24 hours.

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  • The document should be issued within the last 90 days.
  • The full page of your document displaying all outer corners of the paper should be submitted.
  • The document should contain your full name, current address, and document issue date. The issuing company’s name and logo should be visible.
  • Тhe document should be submitted in a *.jpg, *.jpeg, *.bmp, *.gif, *.png or *.pdf file format.
  • Skrill cannot accept screenshots. Please submit a copy of the original document.

How I Had My Skrill Account Verified in 3 Hours 

When last month I opened my skrill dashboard and noticed that my account had been restricted for all transactions reason being;

I had reached my second verification limit, I quickly tried the verification by Geo method hoping it worked.

Because come on, using the Skrill Geolocation tool is the easiest way to instantly verify your skrill account, or is it?

Turns out Kenya is not among the countries that can use this tool for verification. It failed.

At which point I visited my bank and had them print my bank statements for 3 months.

I uploaded them to skrill and the statements too were rejected for some of the reasons specified above.

I went back to the bank after three days and got a letter confirming my account with them – stamped and dated.

This letter was also rejected

Suffice it to say that I had helped a friend with the same process and succeeded in a day.

She is with Sidian bank.

I started getting stressed and worried. But I wasn’t gonna let my money just lie there without a clue of when I’d get it back?

So I kept trying.

Each time uploading a different bank statement, a different utility bill, a cable bill, and more.

It even reached a point that I even sent them my Kenya Revenue Authority (KRA) PIN certificate which by the way has my residential address and the name of the building I live in.

If Skrill wanted to confirm if I’m real, they would have googled the building and sent drones to confirm if I truly live here.

And I swear they’d have seen me waving at them from the balcony of my house. Provided they hit me up in advance and asked me to do it.

Ha.

But these people Skrill decided to do me another injustice.

They rejected my KENYAN GOVERNMENT ISSUED KRA PIN.

A document which by the way doesn’t just give them unlimited rights to know where I live; but also has my roots.

FYI.

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KRA is the only official Kenyan document that links me to my parents, siblings, grandparents, my great grandparents; and to be specific, my great-great-grandma Domtilah Ochieng Wahindi

She died at 110+ may her soul rest in eternal peace…

Yet these people SKRILL did not see its value.

They sent me the same old system-generated Email – your uploaded document is rejected.

Skrill verification - Verify My Account

I swear,

If these Emails were being delivered by a mail-boy, I’d have punched him in the face at delivering this last letter to reject my KRA.

At least then I’d be even with Skrill. I still hold a huge grudge against their system.

As a last resort, I logged in to my tax account and requested to be sent my tax compliance certificate which I uploaded to Skrill one more time then I received this Email

Verify My Account

Until next time.

What was your worst experience with Skrill verification?

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Leave a comment below.

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Kenn Omollo Make Money 27 Comments

27 Responses to “It Took The Involvement of KRA for Skrill to Verify My Account!”

  1. charles mwendwa says:
    August 21, 2019 at 12:33 pm

    do they accept p.o box addresses

  2. Kenn Omollo says:
    August 21, 2019 at 9:49 pm

    In some countries. In kenya though, you should use utility bills with your address in it. Or your KRA acknowledgement receipt

  3. charles mwendea says:
    August 22, 2019 at 7:07 am

    But I think the easiest way is using kra

  4. Dennis Kariuki says:
    October 9, 2019 at 10:29 am

    Exactly what I’m going through at the moment. These guys have had me in a state of confusion and uncertainty for the last 4 days. Geolocation not working and now my thousands of dollars are stuck in their damn platform, SMH! Thanks for this piece bro, lemme try the KRA TCC and see how it goes.

  5. Dennis Kariuki says:
    October 9, 2019 at 10:47 am

    Exactly what I’m going through at the moment. These guys have had me in a state of confusion and uncertainty for the last 4 days. Geolocation not working and now my thousands of dollars are stuck in their damn platform, SMH! Thanks for this piece bro, lemme try the KRA TCC and see how it goes.

  6. mukasa says:
    November 1, 2019 at 5:38 pm

    what is most devastating is that when they are receiving our deposits they don’t ask you to verification,they wait until money hits on your account and when its time to withdraw it that’s when you get to know that there are certain protocols to be observed before you get your money.sincerly skill;we respect your platform but somethings must be done to improve on this or its away to frustrate us so that we can give up on our money?

  7. Mutai henry says:
    March 2, 2020 at 4:49 pm

    I’m going through hell trying to verify my skrill location ..please guys if you find a successful method of verifying ,please let me know

  8. Ming says:
    September 24, 2020 at 1:43 pm

    I almost had given up on my money until i saw this blog and i requested the tax compliance and alas my account is verified. I withdrew the cash via mpesa and it took less than 3 minutes not as long as when my account was unverified which took 1 hour

  9. Erick Mbayo says:
    October 14, 2020 at 8:27 am

    What is this tax compliance, help me my money is stuck there too, but I’m in Congo! What document can easily pass through their system?

  10. Francis says:
    October 18, 2020 at 3:06 pm

    Maaaaaan….Thank you for this information….it saved me a lot

  11. Abdi ali says:
    January 8, 2021 at 7:39 pm

    iam frustrated with this guys for the last one week now i dont know what to do my money is stucked i tried different ways with the bank statement but now iam about get blood pressure since i deposited money with them after every 24hour is reject mail how long does it take itax compliance certificate from kra iam based nairobi Omolo update me i read your article too which is helpful

  12. muchacho says:
    April 29, 2021 at 1:55 pm

    bruh GOD bless you. i made a huge amount online and received my payments through skrill. the day i go to withdraw i receive a message you account is temporary disabled. since the geolocation doesnt work, i have been uploading valid document to them but this fucking wankers rejected all of them close to a month. i was fucking pissed and called the customer care and vented to the Mafakaz, they even threatened to disable my account with my money but the KRA method worked and i called back to apologize . but thanks a lot for this.

  13. Susan Gachui says:
    October 3, 2021 at 9:32 pm

    I had this exact same issue. But Skrill still rejected my tax compliance certificate. 😒😞

  14. anto says:
    October 11, 2021 at 9:45 am

    I verified my account using the Tax Compliance Certificate too but am now worried if i’ll be required to verify a second time.

  15. Josephine says:
    October 20, 2021 at 2:14 pm

    Its giving me a hard time help me know the right document needed please

  16. Kenn Omollo says:
    October 20, 2021 at 6:03 pm

    I used my KRA tax receipt

  17. Claire Muchai says:
    October 27, 2021 at 6:49 pm

    They rejected my tax compliance certificate. I don’t know what else to do. They have rejected everything

  18. Peris says:
    October 28, 2021 at 3:53 pm

    Hello there Ken. Did you send them the tax compliance certificate or a tax return receipt. Thanks in advance

  19. Kenn Omollo says:
    October 28, 2021 at 4:11 pm

    Tax return receipt

  20. Kenn Omollo says:
    October 28, 2021 at 4:11 pm

    Not older than 3 months. Must have the same address you registered on skrill

  21. Rhods says:
    February 10, 2022 at 4:18 pm

    Guys, I sent all the requested documents and all got rejected including my one month old tax compliance. Is there someone out there who can help withdraw at a charge?

  22. Yonara says:
    February 24, 2022 at 1:41 am

    Olá Ken, eu tbm estou sofrendo com isso, tem que imprimir esse certificado? Eu moro no Brasil

  23. Kenn Omollo says:
    February 25, 2022 at 8:44 am

    Sim, você tem que imprimir, digitalizar e enviar

  24. marviyne stanley ireri says:
    April 7, 2022 at 9:08 pm

    how do i get tax return receipt

  25. Kenn Omollo says:
    April 7, 2022 at 9:12 pm

    By filling tax. You can also use tax compliance cert

  26. Lyrhu says:
    May 22, 2022 at 2:04 pm

    Is tax return receipt the same as tax return form?

  27. Ann says:
    December 17, 2022 at 3:29 pm

    Guys l have tried everything my address has not been verified. Anyone who can help me out please.My last option was Tax compliance cert thst has been rejected. Anyone mwenye anaeza tengeneza document yenye itakua verified please nisaudie

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